Frequently asked questions

Can i speak with someone before purchasing?
Sure. Call us on 02921 252296, or complete the contact us form and arrange for us to call you.

I keep an eye on my child's mobile phone bill, although this doesnt show who is calling my child. Will your reports show who is calling my child?
Yes. You will see which telephone numbers are calling your child's phone from your online portal - access to your child's phone is not needed after installation.

If i discovered my child is being bullied, or contacted by someone against my wishes - what can you do to help?
We will be here to help you. We will work with the school, social networking website or local authorities to resolve the situation.

I keep an eye on my child's mobile phone bill, although this doesnt show who is texting my child. Can the reports show who is texting my child?
Yes. You will have a copy of every text message sent and received from your online portal - access to your child's phone is not needed after installation.

You mention training - what training do you offer?
Safe Siblings offer one to one bespoke training and classroom based training for multiple attendees. The classroom course covers a wide range of Internet related technologies with safety in mind. If you require further information about this please contact us.

Can i see examples of the reports i can expect from the monitoring service?
Yes. Please click here

My child has a laptop, used in several locations. Can you protect this?
Yes. You will be able to check your child's online use from an online portal - regardless of both your locations.

Can you prevent my child from accessing certain websites?
Yes. If the reports reveal your child is browsing websites you deem harmful; you can block them easily.